Shipping Policy

Last Updated: October 26, 2023

Thank you for shopping at ximor.top! We are committed to providing you with the best possible shopping experience, including a clear and efficient shipping process.

Order Processing

All orders placed on ximor.top are processed within 1-3 business days. Please note that business days are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Methods & Delivery Times

Once your order has been processed, delivery times will vary depending on the shipping method selected at checkout and your destination.

  • Standard Shipping: Estimated delivery within 5-10 business days after processing.
  • Expedited Shipping: Estimated delivery within 2-4 business days after processing (available for select regions).

Please note that these are estimated delivery times. Actual delivery times may vary due to factors beyond our control, such as carrier delays, customs procedures, or adverse weather conditions.

Shipping Costs

Shipping costs are calculated based on your order total and chosen shipping method:

  • Free Standard Shipping: Enjoy free standard shipping on all orders over $50.00.
  • For orders under $50.00:
    • Standard Shipping: A flat rate of $5.99.
    • Expedited Shipping: A flat rate of $15.99 (where available).

International Shipping

We are proud to offer international shipping to a growing number of countries, including the United States (US) and countries within the European Union (EU).

  • Delivery Times: International shipping typically takes longer than domestic shipping. Estimated delivery times will be provided at checkout.
  • Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are not included in the item price or shipping cost and are the full responsibility of the customer. We recommend contacting your local customs office for more information regarding potential charges.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery through the carrier’s website.

Important Notes

  • Address Accuracy: Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
  • Holiday & Peak Seasons: During peak seasons or holidays, processing and shipping times may be longer than usual. We appreciate your patience during these periods.
  • Lost or Damaged Packages: In the rare event that your package is lost or arrives damaged, please contact us immediately at [email protected] so we can assist you.

Contact Us

If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact us:

  • Website: ximor.top
  • Company/Owner: Stacken Schneider
  • Address: 4097 Counts Lane, Hartford, CT, US
  • Email: [email protected]
  • Phone: 860-206-6339